Boost your ratings on the social media
We make your clinic more attractive on Trustpilot, Facebook og Google+.
Get the positive opinions directly on your website
We integrate the positive patient responses from satisfaction analysis of your website.
It works like this
Dental Media's system automatically sends a text or email to the patient when they have been to the dentist.
The patient answers three quick questions about their experience at the clinic.
If the patient is happy and satisfied, we will redirect them to Trustpilot, Facebook or Google+.
If the patient is unsatisfied, we give you the chance to follow up a bad experience by calling the patient.
It all adds up in the end to happy and satisfied patients who are positive ambassadors for your clinic.
Create positive ambassadors for your clinic
With Dental Media’s Trustbuilder, you gain a valuable work tool that can turn your patients into positive ambassadors for your clinic. We send your patients directly on to Trustpilot, Facebook or Google+, where they can rate their experience.
Once your patients have attended their consultation, they automatically receive an e-mail or text with a link to a satisfaction analysis, where they can assess their experience on the clinic. This gives you the chance to receive constructive feedback and also gain an understanding of whether your patients are positive ambassadors for your clinic.
Turn negative patient experiences into positive ones
From dissatisfied patient to positive ambassador. With Trustbuilder, you gain a unique opportunity to turn negative patient experiences into positive ones. If a patient has had a poor experience at the clinic, they will be offered a phone call to correct the situation. This allows you to turn any negative experiences into positive ones, and to be personally involved in creating positive ambassadors for your clinic. Trustbuilder can also be used internally in the clinic to measure your employees’ satisfaction.
Implementation and operation
We help you design your satisfaction analyses, so you get exactly the feedback you need. We ensure that the system is implemented at the clinic.
And it doesn't end here
We’ll keep you updated
Each month we send you a detailed report of how your clinic scores on satisfaction, and on Trustpilot, Facebook or Google+, so you always have the overview.
We are always ready to assist you promptly if you should need guidance or support.